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NANHTSA · United States23V744000Nov 6, 2023

Electrical system: Instrument cluster/panel

General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.

Risk: A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.

Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.

Concerns: Buick Encore GX (Model years 2024) · Buick Envista (Model years 2024) · Chevrolet Trax II (Model years 2024)

Official notice ↗

Sources: NHTSA (United States, public domain), Transport Canada (Open Government Licence – Canada), DVSA (United Kingdom, Open Government Licence v3.0), RappelConso and EU Safety Gate (France, Licence Ouverte 2.0).