Engine: problems reported by owners
184 owners in the United States reported problems with the engine of this car to NHTSA (model years 2009–2019), typically at around 80,000 miles. Reported consequences: 7 fires, 2 injuries.
Ford Flex
2008–2019 · 8 documented defects · 3 markets
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This file gathers the known defects of the Ford Flex, written and sourced by the community. Anyone can read; a free account lets you contribute. A defect earns the seal once enough reputable contributors have validated it.
Owners often report problems with electrical system on this car (397 complaints), but no one has explained the cause yet. Do you know it?Write it up
Owners often report problems with steering on this car (383 complaints), but no one has explained the cause yet. Do you know it?Write it up
Most serious reported defects
See all (8) →Suspension: problems reported by owners
108 owners in the United States reported problems with the suspension of this car to NHTSA (model years 2009–2019), typically at around 74,000 miles. Reported consequences: 13 crashes, 10 injuries.
Electrical system: problems reported by owners
397 owners in the United States reported problems with the electrical system of this car to NHTSA (model years 2009–2019), typically at around 56,000 miles. Reported consequences: 8 crashes, 6 fires, 2 injuries, 1 death.
Latest official recalls
See all (15) →Structure:Body
Ford Motor Company (Ford) is recalling certain 2017-2019 Flex vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Back over prevention: Sensing system: Camera
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
Back over prevention: Sensing system: Camera
Ford Motor Company (Ford) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles. The rearview camera may intermittently display a blank or distorted image.
Latest service bulletins
See all (45) →Bulletin
This SKU is a Control Arm. The customer communication requested return of unsold inventory to inspect the bushing orientation. If the bushing orientation is incorrect, it will prevent installation of the product. If the problem is not corrected, the product will be unusable.
Bulletin
Some 2019 Flex vehicles equipped with SYNC 3 without navigation may exhibit a compass that is stuck and/or does not indicate the correct direction. This may be due to the calibration in the accessory protocol interface module (APIM). To resolve the concern, reprogram the APIM using the latest level of the appropriate Ford scan tool. The SYNC 3 universal thumb drive should not be used to correct this condition. For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Bulletin
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
Sources: NHTSA (United States, public domain), Transport Canada (Open Government Licence – Canada), DVSA (United Kingdom, Open Government Licence v3.0), RappelConso and EU Safety Gate (France, Licence Ouverte 2.0).