3,431 owners in the United States reported problems with the steering of this car to NHTSA (model years 2011–2019), typically at around 68,000 miles. Reported consequences: 64 crashes, 4 fires, 37 injuries, 1 death.
3,088 owners in the United States reported problems with the body and structure of this car to NHTSA (model years 2011–2019), typically at around 80,000 miles. Most often named: body (38%). Reported consequences: 26 crashes, 5 fires, 32 injuries.
1,559 owners in the United States reported problems with the engine of this car to NHTSA (model years 2011–2019), typically at around 38,000 miles. Reported consequences: 17 crashes, 18 fires, 58 injuries.
Une plaque d'anode pliée sur les cellules de la batterie à haute tension pourrait entraîner un court-circuit, entraînant par conséquent une panne du moteur et l'arrêt de la batterie, augmentant ainsi le risque d'incendie.
Certain 2019 Model Year Police Interceptor Utility Vehicles Equipped with a 3.7L Engine Catalytic Converter Extended Coverage In the affected vehicles, it may be possible that aggressive law enforcement driving maneuvers can result in an overheated catalytic converter, catalyst degradation, and an illuminated malfunction indicator light (MIL) with diagnostic trouble codes (DTCs) P0420 and/or P0430 stored in the powertrain control module (PCM)
Some 2018 Explorer/Police Interceptor Utility vehicles equipped with Police, Base 100A, or XLT 200A package trim levels (Type 1 analog cluster in the Owner's Manual) built on 08-May-2018 and through 05-Aug-2018 may exhibit a parasitic battery drain of approximately 250 milliamps with the instrument panel cluster (IPC) possibly staying awake with the key off. This may result in a no crank/no start/discharged battery condition. To resolve the concern, reprogram the IPC using the latest software level using the Integrated Diagnostic System (IDS). Make sure the vehicle is connected to a battery charger. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Some 2016 Explorer vehicles equipped with factory remote start (on the key fob) may exhibit erratic operation of the climate control seats and/or heated steering wheel during a remote start event. Examples of this may include: cooled seats when the last setting commanded heated seats, inoperative/deactivated heated steering wheel, etc. This may be due to a software concern within the HVAC control module. To correct this condition, update the HVAC control module to the latest software level using the latest version of the IDS service scan tool. For claiming use causal part number 19980 and refer to applicable labor times found in Section 10 of the Service Labor Time Standards (SLTS) Manual.
出典:NHTSA(米国、パブリックドメイン)、カナダ運輸省(Open Government Licence – Canada)、DVSA(英国、Open Government Licence v3.0)、RappelConso および EU Safety Gate(フランス、Licence Ouverte 2.0)。